Shannon Ruffing
Shannon built her career inside a trades operation, starting in an administrative role at Piedmont Door Solutions and growing into COO over the course of a decade.
She has run the work from inside the business: dispatch, field service software, recruiting, ERP and system integrations, branch support, acquisition integration, and the daily operating cadence that keeps a service company moving.
She helped lead Piedmont through a private equity acquisition, multiple add-on integrations, and new-market launches. At Solhver, Shannon owns implementation and client operations, making sure the plan can actually survive contact with the field.

